FAQ's/Shipping

Order Processing Time
The time I need to prepare an order for shipping varies. For details, see individual items.
* Art prints are generally shipped within 1-3 business days of order.
* Gift items, especially if they are handmade originals, ship within 3-5 days of order.
I'll do my best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method. All packages are shipped USPS First Class.

Shipping + Handling Rates
All shipping and handling are calculated for you at checkout based on the dollar figure range of your total purchase. International shipping is ONLY available to Australia, Finland, and Canada at this time. I am growing our shipping options. Please be patient. Thank you.

Unites States Rates 

$1.00 – $24.99    
$5.00 Flat Rate Shipping

$25.00 – $30.00
$6.00 Flat Rate Shipping

$31.00 – $50.00
$7.00 Flat Rate Shipping

$55.00 – $70.00
$8.00 Flat Rate Shipping

$71.00 – $99.00
$9.00 Flat Rate Shipping

Free Shipping for United States Orders 100+
$100.00 and up

Canadian Shipping is Calculated at Checkout (USPS International)

Australian Shipping is Calculated at Checkout (USPS International)

Finland Shipping is Calculated at Checkout (USPS International)

International customers, please allow up to 30 business days for orders to arrive overseas. In most cases, it arrives much earlier.

Indigojade Creative, LLC is not responsible for customs, VAT, or any duty or tax added once the package arrives at your country. We will not put any other value on your package other than the actual value of the merchandise.

 

Art Print Sizing Details

Sizing for prints is detailed in the item description. Please review.

Custom and personalized orders
I'm happy to create a custom work based on the art prints I have in my store. Contact me privately and let's talk about it.

Wholesale availability
If you are interested in having Indigojade Art prints and/or gifts in your shop, please contact Lisa Hetrick at lisa@indigojadecreative.com

Care instructions
If your package has been damaged in any way, please email me immediately.

Returns and Exchanges
Due to the nature of the work being printed on demand, I don't accept returns, exchanges, or cancellations. Please contact me if you have any problems with your order delivery. I'm happy to work with you.